Frequently Asked Questions

Tamborine Mountain is part of the Scenic Rim Region, Queensland, Australia and is just an hour from Brisbane and 30 min from the Gold Coast. Learn more

We offer a diverse range of handcrafted spirits, including liqueurs, gin, vodka, rum, brandy schnapps, and eau-de-vie. View all

Yes, we welcome visitors for tastings at our distillery. Immerse yourself in the unique flavours of our crafted spirits. Book now

We offer guided tours, providing insights into our distillation process and the artistry behind our spirits. Check our schedule for tour availability. Book now

Yes, our products are available for purchase online. Explore our range and have your favourite spirits delivered to your doorstep. Shop now

Yes, we cater to events and private functions. Contact us for more information on hosting your special occasion at our scenic venue. Room hire

Certainly! Check our website for delightful cocktail recipes that showcase the unique flavours of our spirits. View recipes

Our products are available in select local stores. Use our store locator on the website to find the nearest retailer. View stockists

Tastings are available exclusively to individuals who are of legal drinking age. In accordance with Australian Responsible Service of Alcohol (RSA) regulations, guests participating in tastings must be 18 years or older. We take responsible drinking seriously, and all guests are required to present valid identification upon request. Your understanding and cooperation in adhering to these regulations contribute to a safe and enjoyable experience for all our visitors.

At this stage, we offer delightful cheese platter options only. However, if you're looking for a wider range, we are conveniently located next to Gallery Walk, where you can explore various cafes and restaurants. View menu

Three liqueurs at 20% ABV and one spirit at 40% ABV equal one standard drink. While we provide this information, we strongly recommend responsible drinking.

While we don't offer transport options, we highly recommend reputable tour companies and bus transport services for a safe journey:

The Vino Bus

Cork ‘n Fork Tours

Tash Maree Travel

Pineapple Tours

Flamingo Tours

Kiff & Culture

Tic Tac Tours

Tours on Tamborine

Beaman Bus Services

Our Tasting Room welcomes visitors every day from 10 am to 5 pm. The Cocktail Bar is open Friday to Sunday from 10 am to 5 pm. We are closed on Christmas Day and Good Friday and open from 1 pm on Anzac Day. Learn more

While not mandatory, we recommend booking ahead on weekends and holiday periods to ensure a seamless experience and avoid any disappointment. Book now

Explore our local accommodation suggestions and discover more about our region at:

visittamborinemountain.com.au

destinationscenicrim.com

visitscenicrim.com.au

Absolutely! Children are welcome, but they must be supervised at all times by a responsible adult.

Yes, we are pet-friendly! However, we kindly ask that they remain on a leash at all times.

We are committed to creating an inclusive and accessible environment for all our guests. We strive to ensure that everyone, regardless of their abilities, can enjoy their experience with us. Please see below our Accessibility FAQs and also our Accessibility page here. Below we briefly summarise some features we have in place:

Wheelchair Access: Our venue is equipped with ramps to facilitate easy access for wheelchair users.

Accessible Toilet Facilities: We have accessible restroom facilities designed to accommodate the needs of individuals with disabilities.

Designated Parking Spaces: We provide designated parking spaces close to the entrance for guests with disabilities.

Assistance Animals: Service animals are welcome in our venue to assist guests with disabilities.

Staff Training: Our team is trained to assist and provide support to guests with disabilities. Feel free to approach any staff member if you require assistance.

Seating Arrangements: We offer flexible seating arrangements to accommodate various needs, including space for wheelchairs.

Communication Assistance: If you require any communication assistance or have specific requests, please contact us in advance, and we will do our best to accommodate your needs.

Accessibility Frequently Asked Questions

Yes, we have had guests who are blind or have low vision in the past, and they have thoroughly enjoyed the experience. We warmly welcome vision-impaired individuals and are delighted to assist in any way possible. Our experiences are designed to engage all the senses, ensuring an immersive and enjoyable visit. Additionally, our amenities are built to current accessibility standards, further enhancing the comfort and convenience of all our guests.

Yes, we are more than happy to welcome and assist in any way we can. Although we do not have elevated commentary, we will do our best to accommodate you. Please reach out to us to discuss how we can assist.

Yes, we cater for limited mobility with wheelchair ramps, accessible restroom facilities, and designated parking spaces near the entrance.

Yes, our distillery is wheelchair accessible with ramps, accessible restroom facilities, and designated parking spaces near the entrance.

Our food platter offerings can be customised to accommodate specific dietary requirements and food allergies or intolerances. Please inquire prior to your visit for personalised adjustments.

Yes, absolutely. Please get in touch with us to discuss how we can make your visit comfortable as possible.

Yes. Our staff have a plethora of experience in the hospitality industry and are ready to assist in any way they can.

We have accessible amenities which have been built to current standards. There is ramp access to the tasting rooms and toilets, as well as designated accessible parking.

All tours and experiences can be adapted depending on your needs. Please get in touch with us to discuss how we can make your experience the best it can be.

Yes we are more than happy to cater for carers to make your experience the best it can be.

Yes, we have extensive experience accommodating groups whose primary language is not English. Our distillery offers a sensory experience, and we also cater to the Asian market by providing tour translations and brochures in Mandarin.

Yes - we allow dogs into the bar area as long as it's not a man-eating wolf ;)

Yes, we have tie points, water and shade.

Yes, there is plenty of room for the 4 legged friends to do their business. Multiple accommodation businesses cater for service animals on the mountain, feel free to reach out if you are staying in the area for recommendations.