Accessibility

Yes, we have had guests who are blind or have low vision in the past, and they have thoroughly enjoyed the experience. We warmly welcome vision-impaired individuals and are delighted to assist in any way possible. Our experiences are designed to engage all the senses, ensuring an immersive and enjoyable visit. Additionally, our amenities are built to current accessibility standards, further enhancing the comfort and convenience of all our guests.

Yes, we are more than happy to welcome and assist in any way we can. Although we do not have elevated commentary, we will do our best to accommodate you. Please reach out to us to discuss how we can assist.

Yes, we cater for limited mobility with wheelchair ramps, accessible restroom facilities, and designated parking spaces near the entrance.

Yes, our distillery is wheelchair accessible with ramps, accessible restroom facilities, and designated parking spaces near the entrance.

Our food platter offerings can be customised to accommodate specific dietary requirements and food allergies or intolerances. Please inquire prior to your visit for personalised adjustments.

Yes, absolutely. Please get in touch with us to discuss how we can make your visit comfortable as possible.

Yes. Our staff have a plethora of experience in the hospitality industry and are ready to assist in any way they can.

We have accessible amenities which have been built to current standards. There is ramp access to the tasting rooms and toilets, as well as designated accessible parking.

All tours and experiences can be adapted depending on your needs. Please get in touch with us to discuss how we can make your experience the best it can be.

Yes we are more than happy to cater for carers to make your experience the best it can be.

Yes, we have extensive experience accommodating groups whose primary language is not English. Our distillery offers a sensory experience, and we also cater to the Asian market by providing tour translations and brochures in Mandarin.

Yes - we allow dogs into the bar area as long as it's not a man-eating wolf.

Yes, we have tie points, water and shade.

Yes, there is plenty of room for the 4 legged friends to do their business. Multiple accommodation businesses cater for service animals on the mountain, feel free to reach out if you are staying in the area for recommendations.